Winter Storm Reminders & Resources

In anticipation of the winter storm forecast for this weekend, the Town would like to remind residents of winter preparedness plans and resources.

Street Snow/Ice Removal
The Town’s maintenance crew and contractor will remove snow from Town streets and will treat icy road conditions. Plows operate continuously until the streets are clear.

Parking in Snow or Icy Conditions
In the event or threat of a snowstorm or icy road conditions, residents must park cars either in driveways or on the even-numbered side of the street to ensure safe passage for the snow removal crews. Please do not park cars on the odd-numbered side of the street, unless otherwise posted.

Sidewalk Snow Removal
The Town’s contractor will remove snow from Town sidewalks if accumulations total 6 inches or more. In icy conditions, the Town will determine whether to salt and sand public sidewalks. If accumulations are under 6 inches, it is the responsibility of residents to clear sidewalks adjacent to their home within 24 hours after precipitation has ended.

The Town will announce via Town Crier whether the Town will clear sidewalks or it is the residents' responsibility to do so. Even when the Town program is activated, we encourage you, if willing and able, to shovel early. Your early efforts can mean safer conditions sooner.

Snow Removal Assistance
If you need help clearing snow, please utilize these resources:

-- Town Teens: Hire a local student for snow shoveling. View the Town Teens list (website login required) or contact the Town Office.

-- Private Contracts: Consider a seasonal agreement with a landscaping company for guaranteed service. 

-- Be a Good Neighbor: If you are able, please help neighbors who may have mobility challenges or who you know are out of town.

Trees
Report downed trees to the police by calling 911 for emergencies or 301-279-8000 for non-emergencies. Town staff and contractors will survey the Town following winter storms. The Town arborist will identify any damage to Town trees and notify either the Town’s tree maintenance contractor or PEPCO (if trees are on power lines) for remediation.

Power Outages & Power Lines
Please report power outages and downed power lines directly to PEPCO at 1-877-PEPCO-62 (1-877-737-2662).  You may also text PEPCO to report an outage. First, register by texting "ADD OUTAGE" to 48710. Once registered, text "OUT" to 48710.

Water & Gas Service
To report a water or sewer line break, sewer backup or stoppage, or fire hydrant leak, call the WSSC Emergency line at 301-206-4002. To report a gas leak or other gas emergency, leave the area immediately and call 911, then call Washington Gas at 844-WASHGAS (844-927-4427).

Communications
The Town will use the Town Crier to communicate with residents during winter storms. We will try to relay Town service interruptions in a timely way, preferably on the day prior to any anticipated interruptions. 

Please email townoffice@townofchevychase.org for more information.