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Sender Name:
Town of Chevy Chase
Sent By:
(Automatically Sent By Website)
Send Date:
3/21/2018 7:04:09 AM
Email Subject:
Winter Weather Update

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Town Logo

The Town office is closed today, Wednesday, March 21, due to the snow storm.  Town staff will monitor voice mail and email throughout the day.

The Town's recycling collection contractor will attempt to collect recycling this morning, but may not be able to complete the route due to worsening weather conditions.  We will provide updates as available. 

The Town wants to remind residents of important winter preparedness information and plans. Please be especially mindful of parking cars either in driveways or on the even-numbered side of the street to ensure safe passage for the snow removal crews. Please do not park cars on the odd-numbered side of the street, unless otherwise posted. 

Emergencies
Always call 911 in case of emergencies.

Police Non-Emergency Number
To report non life-threatening situations, please call 301-279-8000. 

Downed Trees
Report downed trees to the police by calling 911 if it is a life-threatening emergency. Call the non-emergency police number for non-life threatening situations: 301-279-8000.  

Water & Sewer
To report a water or sewer line break, sewer back-up or stoppage, or fire hydrant leak, call the WSSC Emergency line at 301-206-4002.

Street Snow/Ice Removal
The Town’s maintenance crew and contractor will remove snow from Town streets and will treat icy road conditions. The Town begins plowing when 2 inches of snow has accumulated on the streets. Plow crews operate continuously until the streets are clear. The Town has a snow removal operations plan in place that specifies the number of trucks to be used and the routes of those trucks during storm events of varying magnitudes. 

Parking in Snow or Icy Conditions
In the event or threat of a snowstorm or icy road conditions, either day or night, residents must park cars either in driveways or on the even-numbered side of the street to ensure safe passage for the crews. Please do not park cars on the odd-numbered side of the street, unless otherwise posted. 

Sidewalk Snow Removal
The Town’s contractor will remove snow from Town sidewalks and crosswalks if snow accumulations total 6 inches or more. This program includes snow removal from public sidewalks only, so clearing your driveways and walkways is still your responsibility. In icy conditions, the Town will determine whether to salt and sand public sidewalks. 

Trees and Power Lines
The Town arborist will survey the Town following significant winter storms. The arborist will identify any damage to Town trees and notify the Town’s tree maintenance contractor for immediate remediation. The Town will report all downed power lines to PEPCO.  If trees fall on power lines, PEPCO must respond to de-energize and clear the lines before the Town's contractor can perform clean-up operations. 

Power Outages
Please report power outages directly to PEPCO at 1-877-PEPCO-62 (1-877-737-2662) to ensure that PEPCO knows you are without service and can schedule repairs. 

In the event of a power outage, the Town Hall may be available for public use. The Town will notify residents by available communication methods if the Town Hall will be open.

Communications
The Town will use voicemail, the Town website and Town Crier to communicate with residents during winter storms.  We will attempt to relay Town service interruptions (e.g. canceled trash collection, etc.) in a timely way.

Office Coverage 
During significant winter storms, Town staff may not be able to maintain a presence in the Town Office. However, staff has the capability to monitor voicemail and e-mail remotely as well as to update the Town’s voicemail and website and to send Town Crier and Alert TOCC messages to residents. 

Plain text message

The Town office is closed today, Wednesday, March 21, due to the snow storm. Town staff will monitor voice mail and email throughout the day.

The Town's recycling collection contractor will attempt to collect recycling this morning, but may not be able to complete the route due to worsening weather conditions. We will provide updates as available.

The Town wants to remind residents of important winter preparedness information and plans. Please be especially mindful of parking cars either in driveways or on the even-numbered side of the street to ensure safe passage for the snow removal crews. Please do not park cars on the odd-numbered side of the street, unless otherwise posted.

Emergencies
Always call 911 in case of emergencies.

Police Non-Emergency Number
To report non life-threatening situations, please call 301-279-8000.

Downed Trees
Report downed trees to the police by calling 911 if it is a life-threatening emergency. Call the non-emergency police number for non-life threatening situations: 301-279-8000.

Water & Sewer
To report a water or sewer line break, sewer back-up or stoppage, or fire hydrant leak, call the WSSC Emergency line at 301-206-4002.

Street Snow/Ice Removal
The Town’s maintenance crew and contractor will remove snow from Town streets and will treat icy road conditions. The Town begins plowing when 2 inches of snow has accumulated on the streets. Plow crews operate continuously until the streets are clear. The Town has a snow removal operations plan in place that specifies the number of trucks to be used and the routes of those trucks during storm events of varying magnitudes.

Parking in Snow or Icy Conditions
In the event or threat of a snowstorm or icy road conditions, either day or night, residents must park cars either in driveways or on the even-numbered side of the street to ensure safe passage for the crews. Please do not park cars on the odd-numbered side of the street, unless otherwise posted.

Sidewalk Snow Removal
The Town’s contractor will remove snow from Town sidewalks and crosswalks if snow accumulations total 6 inches or more. This program includes snow removal from public sidewalks only, so clearing your driveways and walkways is still your responsibility. In icy conditions, the Town will determine whether to salt and sand public sidewalks.

Trees and Power Lines
The Town arborist will survey the Town following significant winter storms. The arborist will identify any damage to Town trees and notify the Town’s tree maintenance contractor for immediate remediation. The Town will report all downed power lines to PEPCO. If trees fall on power lines, PEPCO must respond to de-energize and clear the lines before the Town's contractor can perform clean-up operations.

Power Outages
Please report power outages directly to PEPCO at 1-877-PEPCO-62 (1-877-737-2662) to ensure that PEPCO knows you are without service and can schedule repairs.

In the event of a power outage, the Town Hall may be available for public use. The Town will notify residents by available communication methods if the Town Hall will be open.

Communications
The Town will use voicemail, the Town website and Town Crier to communicate with residents during winter storms. We will attempt to relay Town service interruptions (e.g. canceled trash collection, etc.) in a timely way.

Office Coverage
During significant winter storms, Town staff may not be able to maintain a presence in the Town Office. However, staff has the capability to monitor voicemail and e-mail remotely as well as to update the Town’s voicemail and website and to send Town Crier and Alert TOCC messages to residents.

SMS message

The Town office is closed today, Wednesday, March 21, due to the snow storm.